FAQ

 

Return Policy:

In the event that you wish to initiate a return or exchange, we kindly request a $10 restocking and handling fee to cover associated costs. To facilitate the process, please reach out to us via the "Contact" page, providing your order number and details of your concern.

Please note that all returns and exchanges must be made within 30 days of receiving the order. We appreciate your understanding and cooperation in making our returns and exchanges procedures as smooth as possible.

 

Shipping:

We currently only ship within the United States. If you are outside of the US and wish to place an order, please contact us through the "Contact" page. For our Montessori Playsets, orders are shipped every 3 months. However, you have full control over your subscription—you can pause, skip, cancel, or change boxes at any time.

We will confirm your order as soon as possible within our working hours, Monday to Friday, Eastern Standard Time (EST). If you have any urgent inquiries or concerns, please feel free to reach out to us through our 'Contact' page.