Refund policy

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

Eligibility for Returns
To be eligible for a return, items must be:
- In the same condition as received
- Unused and unworn
- In original packaging
- Accompanied by a receipt or proof of purchase

How to Start a Return
To initiate a return, please contact us through our Contact Us page or email us at hello@babyprodigy.co

If your return is approved, we will provide you with a return shipping address and further instructions.

Items sent back without first requesting a return will not be accepted.

Damages and Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Exchanges
The fastest way to receive a replacement item is to return the original product. Once your return is approved, you may place a new order for the desired item.

Refunds
Once we receive and inspect your return, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Please note that a $10 restocking fee applies to all returns. Refunds are processed within 10 business days after approval. Please allow additional time for your bank or credit card company to post the refund.

If more than 15 business days have passed since your return was approved, please contact us at hello@babyprodigy.co